Description

Department:

13288 Wake Forest Baptist Medical Center - LC: Patient Access

Status:

Full time

Benefits Eligible:

Yes

Hours Per Week:

40

Schedule Details/Additional Information:

Monday - Friday 8:00am - 5:00pm

Pay Range
$34.90 - $52.35

EDUCATION/EXPERIENCE: Graduation from accredited school of nursing. BSN preferred. Two years' of acute care experience required. Prefer acute care experience within the last 10 years.

LICENSURE, CERTIFICATION, and/or REGISTRATION: RN licensure in applicable state. Basic Cardiac Life Support (BCLS) required. Advanced Cardiac Life Support (ACLS), Pediatric Advanced Life Support (PALS) or Pediatric Emergency Assessment, Recognition and Stabilization (PEARS) may be required within one year in select areas.

ESSENTIAL FUNCTIONS:

1. Provides patient/family centered care, acting as partner and adviser, assists and supports patients and families to manage their health care optimally, respecting culture and values, individual needs, health goals and treatment preferences.

2. Directs and leads other assigned team members and collaborates with multidisciplinary team members to provide age/developmentally appropriate care in accordance with nursing standards of care and practice.

3. Applies critical reasoning and astute clinical judgment in order to expedite appropriate care and treatment, especially given that the patient may present complex problems or potentially life threatening conditions.

4. Consults with provider team as needed when dealing with complicated patients. Communicates vital patient information to providers.

5. Facilitates increases in efficiency and throughput of various clinics by reviewing medical information including medications and placement of orders. Gathers past medical history and other pertinent patient assessments to further increase patient experience prior to the first visit.

6. Facilitates the continuity of care using the nursing process, multidisciplinary collaboration, and coordination of appropriate health care services and community resources across the care continuum. Interacts with patients during face-to-face encounters or through a variety of telecommunication strategies, often establishing long-term relationships.

7. Provides nurse telephone triage service to patients serving as a nursing expert of specialized patient care, assessment, recognizing and interpreting signs and symptoms of immediate distress, documentation, treatment intervention and patient/family education and support in accordance with education/experience, established policies and procedures, and state licensure requirements.

8. Applies the provisions of the American Nurses Association Code of Ethics for Nurses to professional obligations and for the patients entrusted to their care. Participates in professional development by maintaining required competencies, identifying learning needs and seeking appropriate assistance or educational offerings. Demonstrates the ability to function in a professional setting through active participation in a professional practice model. Includes participating in shared governance, adherence to standards of care, participation in peer review and professional development promoting leadership and clinical excellence, effective team skills, autonomous practice and acknowledgment of accountability for actions and critical thinking. Pursues lifelong learning that updates and expands clinical, organizational, and professional roles and responsibilities.

9. Focuses on patient safety and the quality of nursing care by applying appropriate nursing interventions, such as identifying and clarifying patient needs, performing procedures, conducting health education, promoting patient advocacy, coordinating nursing and other health services, assisting the patient to navigate the health care system, and evaluating patient outcomes.

SKILLS/QUALIFICATIONS:

• Ability to communicate clearly with patients, families, visitors, healthcare team, physicians, administrators, leadership and others
• Ability to assess nursing needs of acute and chronically ill patients and their families Independently seek out resources and work collaboratively
• Ability to establish and maintain effective working relationships
• Ability to teach patients and families in accordance with the nursing plan of care
• Good computer skills
• Documents and communicate pertinent information using computer and/or paper documentation tools
• Prolonged standing and walking with the ability to move or lift at least fifty pounds
• Working knowledge of infection control procedures and safety precautions
• Working knowledge and completion of appropriate TJC and other regulatory requirements

WORK ENVIRONMENT:

• Subject to highly stressful and crowded conditions
• Moderate noise environment
• Handles emergency or crisis situations
• Subject to many interruptions
• Handles absentee replacement on short notice
• Required to wear PPE

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
• Premium pay such as shift, on call, and more based on a teammate's job
• Incentive pay for select positions
• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

About Advocate Health

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation's largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

Independently plans and provides professional nursing care within the scope of the RN, as defined by the applicable state Board of Nursing, for patients in ambulatory clinic settings in accordance with the medical and nursing plans of care and established policies and procedures.